How to Protect Your Company From Phishing Attacks
Phishing is an attack that involves an attempt to steal sensitive information or install malware on a victim’s device through an embedded link. Threat actors use emotionally manipulative tactics to persuade people to click, including a sense of urgency or impersonation. Once clicked, the malicious links can download malware and bypass internal security to steal sensitive company information or redirect users to phishing sites.
The most common form of phishing is through email, though phishers can also leverage SMS (text messages) and social media platforms to reach target victims. Typically, the attackers impersonate a trusted entity to gain access to a victim’s account information, such as a bank, a colleague, or an official government agency. Attackers may also use the impersonated entity to trick people into sharing their login credentials via unsecure channels like email, which are easily intercepted by cyber criminals.
Message content is critical for phishing attacks, and most attackers will spend considerable time crafting their emails to look more convincing. This includes creating a sense of urgency and impersonating high-level executives to exploit employees’ authority. Additionally, the attackers will often use emails that request that recipients bypass normal procedures and/or involve sensitive actions in order to compel people into responding without sufficient scrutiny.
A good practice for all employees is to always pause and assess an unusual email before clicking, especially if the subject line contains a sense of urgency or is requesting a sensitive action. If in doubt, employees can check internal policies to ensure that the request aligns with standard procedures. Additionally, hovering the mouse over hyperlinks can help employees confirm that the linked destination is legitimate before proceeding.