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Phishing involves attackers sending an email or Teams message that appears to come from a trusted source and asks the victim to click a link, call a number, open an attachment, or otherwise take an action that could expose sensitive information or download malware. Attackers can use this data to compromise a victim’s account or access their devices and networks. Organizations can help employees stay safe by implementing security tools that detect and block phishing messages, requiring MFA for important systems, and encouraging employees to report suspicious messages through designated reporting channels.

As the threat evolved, attackers shifted from exploiting technical vulnerabilities to social engineering techniques that targeted human behavior. This allowed them to create phishing attacks that impersonated banks, online services, and even popular apps and social media platforms. They developed sophisticated tactics like spear-phishing and whaling to target specific individuals or organizations with personalized emails. As the world grew more connected, phishing expanded beyond email to include messaging apps and other Internet sites.

Look for the signs of phishing: a sense of urgency, misspellings and poor grammar (although in some cases, attackers have artificial intelligence to aid them), and links or attachments that are unfamiliar. In addition, check to make sure that the URL in a message starts with HTTPS instead of just HTTP. HTTPS sites are more secure and can’t be hacked as easily.

Be particularly wary of any message that claims you must click, call, or open an attachment immediately. This is a common trick used to create the false sense of urgency that phishers want you to feel, so you’ll be more likely to follow through with their request.